Frequently asked
questions

Here are some of the questions we’re asked most often. If you need additional help

FAQ bird illustration

Frequently Asked Questions

Find answers to common questions about Ileyah and how it helps you find the perfect place or the perfect roommate.

What is Ileyah?
How does the platform work?
Is this a loan or a rent advance scheme?
How does the rent subscription model work?
How are property listings verified?
What documents are required to get started?
Is a credit check required?
Is there an upfront fee?
Are there any hidden fees?
Can business owners or freelancers apply?
What happens if I miss a payment?
How are properties verified?
What areas do you currently serve?
Is customer support available?